Permanent Secretary Inaugurates Ministerial Servicom Committee  …charges them with commitment and accountability in their performance  The Permanent Secretary of the Ministry of Housing and Urban Development Dr. Marcus Ogunbiyi PhD has charged the newly inaugurated Ministerial Servicom Unit (MSU) to stay committed to the course of the mandate of the Ministry by exhibiting efficiency and integrity in the course of executing their assignments. The Permanent Secretary gave this charge at the sensitization, inauguration and induction ceremony of the Ministerial Servicom Unit (MSU), held in Abuja. Explaining the concept of Servicom as service acceptable to the citizens and the right of every Nigerian to obtain quality service from service providers, the Permanent Secretary informed that the committee was established in order to promote effective and efficient service delivery, as well as to ensure customer satisfaction in MDA’s. “We as service providers are change agents for service excellence and so should put up actions that reflects the name; this means that everyone who comes to our offices for service is expected to walk out satisfied and fulfilled, he explained. Ogunbiyi urged the committee to maintain a high level of comportment in representing the Ministry and also to acquaint themselves with knowledge of the Servicom core values to guide them to achieve customer satisfaction and project the good image of the Ministry. Accordingly, the Permanent Secretary encouraged the inductees to discharge their duties effectively with every sense of responsibility and in accordance with the law, bearing in mind that it is the right of the customer to always obtain quality service. He further pledged that the Ministry would provide the enabling environment and the needed support for the committee, as well as a conducive environment for customers.  Speaking earlier, the the National Coordinator Servicom Office, Mrs. Nnenna Akajemili described Servicom as a unique administrative committment designed to honour government's pledge to serve the people of Nigeria satisfactorily, adding that Servicom focuses on the quality of contact between the Federal Ministry of Housing and Urban Development and her stakeholders as well as  intending home owners.   She noted that the inauguration of the Ministerial Servicom Unit of the Federal Ministry of Housing and Urban Development would  enhance the service delivery initiative of the Federal Government with respect to the provision of affordable housing for Nigerians. Akajemeli, emphasising the impact of Ministerial Servicom Unit in the housing ministry, identified the unit's  responsibilities  amongst others to include; "spearheading the ministry's service improvement program in accordance with best practices, producing and reviewing Service Charters for the ministry and its diverse service front lines, monitoring its implementation by reporting quarterly on the impact of service delivery activities in the ministry and  providing comprehensive and effective training policy for frontline staff. While charging newly inductees to be diligent in their assignments and ensure prompt submission of reports to the Honorable Minister and Permanent Secretary's offices, She revealed that the committee would institute a reward system to appreciate and celebrate officers who have distinguished in their line of duty.    Akajemili also applauded the Permanent Secretary for ensuring the inauguration took place in within shortest possible time after unbundling the ministry from its Works counterpart. The Permanent Secretary was also awarded and decorated as the champion of Servicom in FMHUD by the National Coordinator of Servicom.   ...

Ogunbiyi Tasks Ministry's Directors, Heads of Units on Performance Management System  The Permanent Secretary, Federal Ministry of Housing and Urban Development,  Dr Marcus Ogunbiyi, has tasked the Directors and Heads of Units in his Ministry to pay maximum attention and take full interest in the new Performance Management System (PMS) policy introduced by the office of the Head of Civil Service of the Federation  Dr Ogunbiyi made this remarks in his  opening address for an in-house sensitisation workshop on Performance Management System organised for Directors and Heads of Units of the Ministry,  Thursday,  March 28th, 2024. He explained that,  the workshop was organised as part of efforts of the Ministry to operationalise the PMS as part of the Federal Civil Service Strategy and Implementation Plan 2021-2025 (FCSSIP2), adding that it was designed to introduce participants to its operations.  " PMS is a real thing now in the Federal Civil Service. It's a policy that will be implemented in different stages. Directors, especially must understand it well because they are critical in its effective implementation in their MDA" he said  Emphasising on the need for Directors to pay serious attention to the PMS, Ogunbiyi said that,  himself as a driver of the new policy when he was at Head of Service,  had to show extra committment to have full grasp of it  " I beg you to pay attention,  please pay attention and be interested. Let us all be interested . PMS is a real thing now in the Federal Civil Service" he remarked  The new PMS policy is all about tracking performance of employees in a consistent and measurable manner. It was introduced to replace the old annual performance evaluation report system (apers), being used for years in evaluating employees for promotion. In her presentation , Mrs Bosede Olaniyi, Director Planning Resarch and Statistics in the Head of Service Offce, stated that the objective of the workshop was to provide update on the new whole of government approach to Performance Management On the PMS she explained ' what gets measured, gets done, what gets measured get improved. Its a measurement based on target set"  ...

Dangiwa Inaugurates Registration Board for Quantity Surveyors of Nigeria … charges them to promote good ethics, enhance the credibility of the Profession Housing and Urban Development Minister, Arc. Ahmed Musa Dangiwa has charged the newly inaugurated Board for the registration of Quantity Surveyors of Nigeria to ensure the promotion of integrity, honesty, transparency, and fairness in the course of performing their professional duties. Dangiwa gave the charge during the formal inauguration of the 10th constituted Board of the QSRBN. The Board is a professional regulatory agency for Quantity Surveyors under the supervision of the Housing Ministry. The 15- member board comprises of six (6) appointees of the Ministry in accordance with Section 2 (1)b of the Act, Five (5) appointees representing the Nigerian Institute of Quantity Surveyors (NIQS) in accordance with Section 2(1) c of the Act and Four (4) appointees representing Institutions of Higher Education in accordance with Section 2 (1)d of the Act. Dangiwa stated that the appointment of the board members was a call to National Service, saying that they had a critical role to play in fixing the challenges facing the housing sector through the Ministry of Housing and Urban Development, as intended by President Bola Ahmed Tinubu. Stressing on the responsibilities of the board among others, the minister listed; determining the quantity surveyors standard of knowledge and skills, regulating and controlling the practice of Quantity Surveying profession in all its aspects and ramifications  “ The full details of your duties and responsibilities are prescribed in the enabling Act of the QSRBN which will be handed over to you at the end of the inauguration ceremony. I urge you to carefully read through them and become familiar with them as the knowledge will help and guide you towards contributing your quota to national development”, he explained. Accordingly, Dangiwa also tasked the board to leverage on its wealth of experience and professional training, to ensure reduction in the high cost of construction projects and procurement in the country, noting that the construction sector where the Quantity Surveyors belong to is a major driver of employment and economic growth. Responding on behalf of the new board, QS Obafemi Oluwole Onashile, pledged that the board would work without prejudice in the discharge of their duties, and also work in collaboration with the Federal Government, the Nigerian Institute of Quantity Surveyors (NIQS) and other stakeholders to upscale the impact of the quantity surveying profession on the national economy of the Nation. He assured the Minister that members of the board would be guided by the QSRBN Act in the performance of their duties and are fully informed about the roles, duties and operations of the board.   ...